0
%
Outpatient Satisfaction
0
%
Inpatient Satisfaction
5/5
HCAHPS Five Star Hospital
(based on Patient Satisfaction Scores)
Improve/Maintain Satisfaction
| Survey | 2017 | 2018 | 2019 | 2020 | 2021 | National Avg |
|---|---|---|---|---|---|---|
| Employee Satisfaction | 92% | 91% | 92% | 92% | 87% | 40-60% |
| Employee Engagement | 83% | 81% | 82% | 83% | 79% | |
| Physician Satisfaction | 98.5% | 93.2% | 93% | 99.4% | 97% | 70-82% |
| Outpatient Satisfaction | 96% | 95% | 95% | 95% | 95% | 94.2% |
| HCAHPS (Inpatient) Satisfaction | 95.3% | 93.7% | 95.6% | 94% | 97% | 72% (76% in Louisiana) |
2021 Carechex Quality
Medical Excellence Awards
Top 10% in Nation
Top 10% in Nation
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Major Bowel Procedures
• Major Orthopedic Surgery
Top 10% in State
Top 10% in State
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Major Bowel Procedures
• Major Orthopedic Surgery
#1 in State
#1 in State
• Overall Hospital Care
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Joint Replacement
• Major Bowel Procedures
• Major Orthopedic Surgery
• Spinal Fusion
#1 in Market
#1 in Market
• Overall Hospital Care
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Joint Replacement
• Major Bowel Procedures
• Major Orthopedic Surgery
• Spinal Fusion
Patient Safety Awards
Top 10% in Nation
Top 10% in Nation
• Overall Hospital Care
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Major Bowel Procedures
• Major Orthopedic Surgery
Top 10% in State
Top 10% in State
• Overall Hospital Care
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Major Bowel Procedures
#1 in State
#1 in State
• Gastrointestinal Care
• General Surgery
#1 in Market
#1 in Market
• Overall Hospital Care
• Overall Surgical Care
• Gastrointestinal Care
• General Surgery
• Joint Replacement
• Major Bowel Procedures
• Major Orthopedic Surgery
