Billing & Insurance
Claim processing is an organized effort including, collaboration of the patient, facility personnel, physician, and insurance provider.
Accurate information and communication received in a timely manner are key elements to expedite claim processing. Accurate information includes bringing your current insurance card and photo identification on the day of your procedure.
The Center will bill your insurance company for the use of the facility. This charge includes the cost of the procedure room, recovery room, facility laboratory test and supplies for your procedure.
After insurance collections are completed, billing statements informing the patient of their remaining financial obligation will be sent. Payments or alternate financial arrangements need to be made immediately at this time. Contact the billing department at (318) 427-7631 or (318) 427-7636 to make payment arrangements and/or payments.
After 120 days, accounts that have no activity or no alternate arrangements made with the facility will be notified by a FINAL NOTICE requesting immediate payment of the balance due.
If there is still no activity or communication from the patient after an issuance of a FINAL NOTICE, the facility will seek assistance of an outside collection agency to acquire payment.
The patient will be responsible for the cost of any charges incurred by a collection agency.
Finance
It is the goal of the facility to ensure the patient clearly understands his financial obligations prior to admission. Personnel is available to discuss the facility’s options regarding payment arrangements and the billing processes. Knowing and understanding this procedure in advance facilitates a timely and smooth collection process.
Prior to admission, a patient, or his/her responsible party, should contact the Admission Department to coordinate financial arrangements with the facility. These arrangements include insurance verification and determination of payment of deductibles, co-pays, and any outstanding account balances.
Uninsured and/or Cash Patients will be required to pay for services on or before the admission date.
Various payment options exist including, cash, check, money order, Visa, MasterCard, American Express, Discover and Modern Payments (ModPay). Mod Pay is a service that allows automatic payments made via electronic funds transferred from either checking or savings. Call to schedule an appointment to discuss specifics of financial options.
Other professional services such as anesthesia, pathology, radiology and your physician are billed separately by their respected offices.
Admission Department
- (318) 443-3511
- Monday - Friday, 8:00 a.m. - 5:00 p.m.
Billing Office
- (318) 427-7631
- Monday - Friday, 8:00 a.m. - 5:00 p.m.
Insurance Carriers
- Medicare
- United Healthcare
- Office of Group Benefits
- Medicaid
- Worker’s Compensation
- Blue Cross
- Self Pay payment arrangements
- Other Commercial Insurances
